Shipping policy
UK Mainland Delivery
For products from the brands listed below, standard delivery to UK mainland addresses is £4.99 for orders under £100 and FREE for orders of £100 or more:
- J Boult Designs
- Jardine Leisure
- Juliet Reeves Designs
- Lisa Angel
- Pepin
- PLINT
- PoppyForge
- Portland Living
- The English Soap Company
- The Yorkshire Candle Company
- Willsow
Other products may have different delivery charges or qualify for free delivery at a different order value. The applicable delivery cost will always be shown at checkout before you place your order.
Orders Containing Products from Different Brands
Some of our products are despatched directly by our trusted brand partners. If your basket contains products being sent from different locations, they may arrive in separate parcels and at different times.
Where different delivery charges apply to the products in your basket, these are combined into a single delivery total at checkout.
If a delivery charge looks unexpected or you would like us to check it for you, please don't hesitate to contact us. We'll be happy to help.
Scottish Highlands, Northern Ireland and Offshore Islands
Delivery availability and charges to the Scottish Highlands, Northern Ireland, the Channel Islands, Isle of Man, Isle of Wight and other offshore locations can vary depending on the product.
Please enter your delivery address at checkout to see the options available for your order. If no suitable delivery option is shown, please contact us and we'll be happy to see what can be arranged.
International Delivery
Some products may also be available for delivery outside the UK, depending on the brand and destination. Where international delivery is available, the available options and charges will be shown at checkout.
If delivery is not available for your chosen items or destination, please contact us before placing your order.
How Long Will Delivery Take?
Delivery times vary by product. Estimated despatch or delivery times are shown on individual product pages wherever possible.
If your order contains products from more than one brand, they may be despatched separately and arrive on different days. Tracking information will be provided where available once your items have been despatched.
British Forces Addresses
Delivery to British Forces addresses is available for selected smaller items only. Please contact us before placing your order and we'll check whether delivery is available for the products you would like to purchase.
Need Help With Delivery?
If you have any questions about delivery charges, delivery times or whether we can deliver a particular product to your address, please don't hesitate to contact us.
You can also email us at hello@thefoalyard.co.uk or call us on 01299 667755.